Privacy Policy

Effective Date: February 1, 2026

Breaking Point Rage Room (“Breaking Point,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book a session, or interact with us in person or online.

Information We Collect

We may collect the following types of personal information:

Personal Information You Provide
• Full name
• Email address
• Phone number
• Date of birth (for age verification)
• Emergency contact information
• Waiver and consent information
• Payment and billing details (processed securely by third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages visited and time spent on our site

This information helps us improve our website and services.

How We Use Your Information

We use your information to:
• Process and manage bookings and payments
• Verify eligibility and age requirements
• Communicate booking confirmations, reminders, and updates
• Ensure safety, security, and compliance with our policies
• Respond to customer inquiries
• Improve our services and customer experience
• Comply with legal and regulatory requirements

Payment Processing

All payments are processed through secure third-party payment processors. Breaking Point Rage Room does not store or have access to your full payment card information.

Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:
• Scheduling and payment service providers (such as booking and payment platforms)
• Legal or regulatory authorities when required by law
• Service providers who assist with business operations, under confidentiality obligations

Photography and Media

Photos or videos may be taken during sessions for promotional purposes. If you do not wish to be photographed or recorded, please notify a staff member prior to your session.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

Data Retention

We retain personal information only as long as necessary to:
• Fulfill bookings and services
• Meet legal, safety, and operational requirements
• Resolve disputes and enforce agreements

Your Rights and Choices

You may:
• Request access to the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your personal information, subject to legal and operational requirements

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy

We do not knowingly collect personal information from children without parental or guardian consent. Participation by minors requires a parent or legal guardian to complete and sign the required waiver.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Breaking Point Rage Room
191 W Joe Orr Rd
Chicago Heights, IL 60411
info@breakingpointrageroom.com
(708) 996-0933